Chameleon makes it easy to create, deploy, and manage in-product Experiences. We are built for browser-based web applications and rely on JavaScript to show the Experience. 

We are aware that each product is architected uniquely and our goal is to support all common technologies. We work with customers with diverse products and we support a wide range of technologies, including SPA, or mobile web applications. Explore how our customers succeed with Chameleon from our Case Studies.

Please refer to the guide below to help ensure a successful implementation on your application.

Chameleon fully supports JavaScript web application frameworks. This includes (but is not limited to) the following:

If you would like to discuss your framework, feel free to contact us:

👉 You can explore our interactive demos before installing, to learn how we handle element selection, display control, and more, to help you deliver contextual in-app Experiences.

Chameleon fully supports mobile web applications. Our Experiences are built to be responsive and will automatically adjust as elements on your page move based on browser size.

👉 Learn more about how to enable Chameleon for mobile web.

At this time, Chameleon does not support native mobile applications. However, you can use our OneSignal and Zapier integrations to sync Chameleon data and trigger messages and push notifications on mobile devices.

Chameleon supports SPAs and all common front-end frameworks (e.g. React, Angular, Ember, Vue, etc.) out of the box and does not require any special engineering work. Simply implement our JavaScript code snippet or integrate it via Twilio Segment.

👉 Learn more about the different installation options.

Chameleon requires an initial page load to identify users and then polls regularly to check whether an Experience should display based on changing criteria such as page URL or user activity. No separate implementation work is required for SPAs.

You can use Chameleon with different products or on different Environments (with different domains). Install Chameleon using your same unique code snippet across all these products and environments, then choose which environment(s) to display each Experience on when building.

👉 Know more about managing multiple domains and subdomains.

Chameleon supports dynamic URLs and multiple subdomains (e.g. for your different customers) for your application.

You can use wildcard or regex matching to configure any Step to a specific URL, and substitute parts of the URL with specific user data using variables.

You can use a similar approach to handle personalized subdomains. If you change your subdomains by customer name, then we encourage you to send this part of the URL as a company attribute.

👉 Learn how you can send user properties.
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Chameleon allows you to build Experiences across any iFrames in your application. For optimal performance:

👉 Understand how to enable Chameleon to work across your iFrames.

Chameleon partially supports anonymous (unidentified) users, but does not yet support aliasing.

To show Experiences to users who are not logged in to your product, you need to identify this user by using any UID, even if it doesn't correlate with actual IDs from your database.

👉 Know more about how to make Chameleon work for anonymous users.

Chameleon takes security very seriously and we seek to continually improve our systems with the most cutting-edge techniques to guard against any attacks or unauthorized access.

Learn more about our most recent security updates and future plans:

Chameleon prioritizes security with:

👉 Read more about our security practices.

Chameleon does not collect any personally identifiable data by default. We store any data you send to us (including from events that you define within Chameleon) but we’re not currently HIPAA certified.

If your application contains a Content Security Policy (CSP) to limit which third-party code may be executed on the pages of your application, then you must add our domains to your allowed list to enable Chameleon to function correctly.

👉 Know how to add Chameleon to your CSP.

Chameleon supports multiple languages in two different ways:

👉 Learn more about displaying Experiences in different languages.

Chameleon supports all modern browsers for displaying product Experiences to your users, including:

You will need to use Google Chrome to access the Builder via a Chrome Extension when creating your Experiences.

Our minimum compatibility target is Chrome 110 and equivalent browser versions (released February 2023).

We have discontinued active support for Internet Explorer following Microsoft's end of support. While Experiences may still display on IE, we cannot guarantee full functionality.

If your user base includes Internet Explorer users, you can exclude them from seeing Experiences by using our audience targeting/ segmentation functionality.