Native integrations allow you to more holistically analyze performance and target users through other channels in a synchronized fashion.
The data Chameleon sends to these integrations includes:
Event type (e.g. tour started, step seen, etc.)
Event properties (e.g. tour name, step number, etc.)
Default user properties (e.g. browser, language, etc.)
User ID (the same ID by which you identify unique users to Chameleon)
In addition, you can send any other custom user properties as part of these events, to your connected integrations. This is helpful if you want to use these custom properties to further analyze Chameleon data.
How can I do this?
For example, if you are sending custom user properties to Chameleon such as
company.ltv -- these can be added to the data sent by Chameleon to the integrations.
This will allow you, for example, to conduct analysis such as: "What proportion of users of a particular role completed a specific Tour".
To do this you have to:
Send custom user properties to Chameleon
You can send custom properties to Chameleon using our API or any of your connected integrations.
Enable these user properties to be sent to your connected integrations
Specify the names of the properties you want to send to your connected integrations from the Integrations view within the Builder.
Are my custom properties being sent now?
Yes, but only the specified properties will be sent to your connected integrations. This allows you to remove unnecessary user property data from the Chameleon performance analytics sent to your connected tools, thereby making it easier for you to extract the most important insights.