How do I log in to Chameleon?

Know the different methods to log in to Chameleon and see troubleshooting tips

Pulkit Agrawal avatar
Written by Pulkit Agrawal
Updated over a week ago

Anyone with a company email account can sign up to use Chameleon. You'll need to be logged in to Chameleon to enable any editing with the Chameleon Builder.

πŸ‘‰ Log in here. ​If you don't have an account yet, you can create a Chameleon account for free -- head over to the signup page and use your company email or company Google account.


Availability & Usage

πŸ” SSO add-on available for all plans

βš™οΈ Manage methods from the Dashboard


Log in methods

You can easily and securely access your Chameleon account, as well as set a specific authentication method for your team. Chameleon is password-free (to avoid remembering or managing passwords), so you can pick between:

  • email magic link -- sent to your email

  • Google authentication -- using your Google for Work email account

  • Single Sign-on -- available add-on for all plans

Once you are logged in, you'll stay logged in for 2 weeks from your last activity.

β„Ή The magic link expires after 1 click or 24 hours (whichever is first) for security purposes. If that happens, simply request a new one.

Updating your authentication method

"Admins" on your team can easily update the log-in method for all users on your account, from the Rights page.


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Troubleshooting

If you're having trouble receiving the magic link email

If your magic link is already expired (or not working)

  • Magic links only work for one login. If in doubt, or one does not work, request a new link.

  • Magic links expire immediately when a new magic link is requested. Check that you do not have more than one in your inbox.

  • Spam filters and firewalls sometimes test links for malware. This testing can result in your magic link being expired before you use it. Add "hello@chameleon.io" + "hello@trychameleon.com" to your email's approved sender list and allow-lists.

  • Test in Incognito Mode (for Chrome) or Private Browser (for Safari). If the link works there, then something in your cache or security software could be disabling the magic link.

  • At the bottom of the Magic link email, highlight the button's text instead of clicking it. Copy that link and paste it into your browser. You should see the URL starting with trychameleon.com and not a redirect from your email service.

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