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Troubleshooting
Troubleshooting
If an Experience doesn't show or something unexpected happens
10 articles in this collection
Written by
Pulkit Agrawal,
Aaron Cody,
and
Team
How to find the ID of your Chameleon Experience
Use the ID in our Get Help page to get faster troubleshooting help
Written by
Pulkit Agrawal
Updated over a week ago
How to get help or advice
We can help investigate or troubleshoot an issue or offer some feedback to help improve your design
Written by
Pulkit Agrawal
Updated over a week ago
Setup and installation issues
I don't see the Chameleon Builder
Troubleshooting around not seeing the Builder sidebar on your website.
Written by
Pulkit Agrawal
Updated over a week ago
Content Security Policy (CSP)
What to do if the Chrome Extension indicates that a CSP error is blocking Chameleon from running on the page
Written by
Pulkit Agrawal
Updated over a week ago
Users not identified error
If you see this within the Chrome Extension
Written by
Pulkit Agrawal
Updated over a week ago
Correctly identifying your users
Understand how to identify your users and fix the most common issues.
Written by
Team
Updated over a week ago
My Tour is not showing up
Troubleshooting steps to take when you or your users are not seeing a Tour as expected
Written by
Pulkit Agrawal
Updated over a week ago
Advanced troubleshooting & debugging for Tours and Experiences not showing
Use console commands to investigate why users are not seeing Experiences of if they are seeing an Experience when they shouldn't be
Written by
Aaron Cody
Updated over a week ago
Editor issues
I can't scroll down the Chameleon Editor
If you're having trouble moving the Sidebar relative to your page
Written by
Pulkit Agrawal
Updated over a week ago
Typing breaking when using Chameleon
How to stop conflicts between keyboard shortcuts and typing within the Chameleon Editor
Written by
Pulkit Agrawal
Updated over a week ago