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How do I get help from Chameleon support?

Learn how you can get more support in the Dashboard

Written by Pulkit Agrawal

When you need help inside Chameleon, click Help in your Dashboard's left navigation. It opens Copilot in a chat panel, scoped to answering your questions and connecting you with our support team.


Availability & Usage

🔓 Available to AI-enabled accounts

📌 Find it in the Help item in your Dashboard's left navigation

Powered by the same Copilot that builds and analyzes your Experiences


How do I open it?

Click Help in the left navigation of your Dashboard. A chat panel opens beside your current page, so you don't have to leave what you're doing.


What can I ask it?

Describe your issue in plain language. It answers using Chameleon's help content, and for some requests, it can make the change directly; for example, creating a Segment or Experience for you as part of the conversation.

You can also attach a file, such as a screenshot, to provide more context before you send your message.


How do I talk to a person on the support team?

Ask to speak with a human at any point in the conversation. It hands off to our support team with a written summary of your issue and what you've already tried, so you don't have to repeat yourself.


How do I find a past help conversation?

Open Help with no conversation in progress to see your recent help conversations. This list only includes conversations you've started from Help; it doesn't include your other Copilot conversations, like ones you've used to build or analyze Experiences.


Can I keep working while I wait for a reply?

Yes. Minimize the chat to keep working elsewhere in your Dashboard. The Help navigation item shows a small indicator while your conversation is waiting. Reopening it restores your conversation exactly where you left it, instead of starting over.


Can I view it full screen?

Once a conversation is open, expand it for a larger view; useful if you want more room to review something built for you as part of the conversation.


👉 Read about Copilot: Chameleon's Conversational Agent for everything Copilot can do across your Dashboard, Slack, Linear, and more.

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