Ranger is your Governance Agent that helps you maintain a clean, organized, high-performing Chameleon account by running automated tasks on your behalf so that you can focus more on driving impact.
Your account activity can grow fast. Tours multiply, Segments pile up, Teammates come and go. Ranger helps you avoid drowning in outdated content, inconsistent naming, or deprecated audiences nobody remembers creating.
Availability & Usage
👀 Coming soon
⚙️ Find Ranger in the Dashboard
How does it work?
Ranger performs regular scans on your account, scouting for potential improvements, and provides weekly suggestions to easily and quickly resolve issues.
This significantly reduces the time required to maintain your Chameleon account in a healthy way, reduces the risk of something going wrong, and frees up time to focus on other, more creative and strategic work.
When suggestions are available, you can review and approve/reject/skip.
👉 Ranger suggestions can only be acted on by Account Admins. In our Startup plan, there is no delineation of roles; in Growth, you can separate Admins and Viewers, while in Enterprise, there are multiple roles (Admin, Creator, Designer, etc.). Learn more here.
Ranger operates on a continuous audit cycle:
Scans your account: analyzes Experiences, Segments, Themes, Templates, Rate Limits, Tags, and Teammates
Identifies improvements: flags inconsistencies, redundancies, and naming violations based on best practices (or your input)
Suggests actions: provides specific recommendations to solve or improve
Learns your patterns: adapts to your team's naming conventions and guidelines
🎯 You can see a breakdown of Ranger's lifetime activity and impact on your account at the top of the page. Each activity counts as several minutes, and tasks pile up. Ranger can handle these tasks, so you can focus on driving adoption.
What tasks can Ranger help with?
Ranger can assist with a wide range of tasks, and we will soon enhance Ranger with more capabilities. Here's what it can help with today:
Improves naming of objects
Ranger can update names to make them more consistent (and update the default auto-generated names too). It will review your Experiences (Tours, Tooltips, Embeddables, Microsurveys, Launchers, Demos), Segments, Themes, and Templates, and suggest improved names for these.
👉 Ranger will pattern match existing names in your account to find the algorithm you prefer for your naming, but you can also set any specific or custom instructions for it.
Deletes redundant items
Ranger will remove unused objects that may clutter your account. This applies to:
Draft Experiences that have no Steps and/or no content, and have not been updated within the last 7 days.
Unused Segments that are not associated with any Experiences.
Unused Themes that are not used in any Experiences & Templates that have not been used in the last 3 months.
Obsolete Rate Limits
Old User Tags that are not being used in any Segments
Abandoned Experience Tags that are not being used by Experiences
Archive stale Experiences
Ranger can archive Experiences that are not used but might have historical value. This applies to draft Experiences that were last edited more than 3 months ago.
Unpublish Experiences not being seen
Ranger can flag stale Experiences where the last "Start date" was more than 3 months ago and unpublish them.
Removes old teammates
Ranger can identify inactive Teammates and remove them from your account. This applies to Teammates who used the Dashboard or Builder more than 6 months ago.
ℹ️ If you have SSO enabled, you will see suggestions for whom to remove, but you will need to take action in your SSO provider. Ranger will know when the user has been removed.
Publish recently edited Experiences
Ranger can check for live Experiences that were edited but not published. This may mean someone made a change intending for the Experience to be updated, but never completed the update.
This applies to live Experiences that have been edited within the last 3 months, and only if they do not have any warnings in the review and publish section.
Tasks coming soon to Ranger
👀 We're working to make Ranger a powerful governance companion that ensures your account activity is efficient and protects your brand reputation.
These are some of the tasks that we are currently exploring for Ranger:
Content and UX quality
Add missing descriptions for audiences, data or styles
Flag detached styles that don't match your Default Theme
Detect Experiences without Rate Limits applied
Check for overly broad targeting (e.g., "All users" on upsells)
Suggest Localization opportunities
Checks styles for accessibility compliance
Technical Health
Identify potentially broken elements attached to Experiences
Remove invalid Domains from your Environments
Audits your tracked events and suggests updates
Reconnects broken integrations
Remove unused API keys
If you have any feedback or suggestions on what Ranger should be able to do, then please email us!
Getting started with Ranger
Ranger handles most of the work, and you don't need to set up anything for it to start auditing your account. You should spend around 10 minutes per week reviewing Ranger's recommendations to maintain your account in good order.
Here's how to approach it:
① Focus on quick wins
Accept all "Delete redundant items" suggestions for objects with zero usage
Remove departed Teammates immediately (security priority)
Unpublish inactive Experiences with 0 starts in 90+ days
② Document your naming convention
Add custom instructions for Ranger to follow when renaming. Here are some example formats you can use:
Experiences: [Product Area] - [Experience Type] - [Goal]
Segments: [Persona] - [Behavior/Attribute]
You can also include any acronyms your team uses (e.g., "NUX" for new user experience).
Tips for using Ranger
Review suggestions regularly: set a recurring calendar reminder to check Ranger's suggestions. Small, consistent cleanups beat massive overhauls.
Share internal conventions: Ranger adapts to your patterns. Spend a few minutes documenting your naming structure, then let Ranger enforce it.
Define an internal sunset policy: define a timeframe for when you can confidently unpublish and archive Experiences. For example, "New Feature Tours": 60 days after feature GA or "Seasonal campaigns": end of season + 30 days
Go beyond Chameleon: an efficient account extends to your internal processes too. Establish what happens with unnecessary Experiences or data, and ensure your team follows these instructions with Ranger.
For example, in the case of deprecated Segments, you can always download your data from Chameleon before deleting with Ranger. Or you can verify no future campaigns reference the Templates Ranger wants to remove.
If multiple Admins manage your account:
Assign one person as "Ranger reviewer"
Use Ranger's suggestions as a weekly team standup agenda item
Document why you reject suggestions (helps your team align)
📋 You can always review your Team's activity with Ranger on its Activity Feed, at the bottom of the page.
