By default, Chameleon Experiences are disabled for browser widths < 720px until you enable "Display Experiences on Mobile" from your Controls page. This way, you can opt in or out of showing Experiences on mobile devices to your users.
When "Display Experiences on Mobile" is enabled on your account, you can use a segmentation filter to target users based on whether they access your product on a desktop or mobile device.
Availability & Usage
🔐 Available on Startup, Growth, Enterprise
📍 For your Tours, Tooltips, Embeddables, Microsurveys, Launchers
⚙️ Enable from the Dashboard
Enabling Experiences on mobile devices
Visit Governance → Controls in your Chameleon dashboard, then find the Display Controls section to toggle display on mobile devices.
Once toggled on, all your Experiences will be displayed on both desktop and mobile devices. So make sure your Experiences target only Desktop users before proceeding, by using the "Device type" segmentation filter.
ℹ After you toggle this on, any Segment that does not contain the "Device type" filter will include both desktop and mobile users.
Targeting mobile or desktop users
Once you enable mobile display on your account, you can decide whether an Experience displays to users on mobile or desktop devices. Use our segmentation filter to segment your users by Device type. Find this filter under Default Properties when creating a new Segment.
ℹ Before enabling mobile display, this filter is available for targeting only desktop users. Reducing the width of a desktop browser will not classify it as a mobile browser. Mobile devices are identified based on whether the browser is a mobile one, as with all handheld devices, such as mobile phones and tablets.
Mobile apps on Android and iOS
At this stage, Chameleon does not support native mobile applications. However, you can still send usage data from your mobile apps to Chameleon to target web users based on their mobile activity.