Chameleon

Chameleon Team

Pulkit Agrawal

Everything about creating & delivering Experiences to your users

In-app Experiences

Create a recorded journey that users can launch to run automatic tasks or flows in your platform

Understanding Automations

Learn the basics of creating Tours, Tooltips, Microsurveys, and Launchers

Understanding In-app Experiences

Explore the basics of configuring Tours with Chameleon

Understanding Tours

Understand the differences between showing a Tour automatically or manually and the best practices surrounding each option.

Choosing the right Tour type

Know how to review and export your Tour data

Analyzing Tour data

Create announcements, walkthroughs, or banners to guide users

Tours

Discover everything you need to know to get started with Tooltips.

Understanding Tooltips

Know how to analyze how your Tooltips are performing

Analyzing Tooltip data

Tooltips

Learn how to create Banners for high-value announcements, exciting news, or downtimes

Understanding Banners

Learn how to embed native content blocks that appear inside your app and can launch other Tours or links

Understanding Cards

Know the differences between Banners and Cards and when to use each

Choosing the right Embeddable type

Learn how to review performance of Banners and Cards

Analyzing Embeddables data

Understanding Embeddables

Fix layout conflicts caused by Banners on complex pages

CSS-based push down Banner

Add native messages in your UI that don't disrupt users

Embeddables

Learn how to use and configure Microsurveys for efficient user feedback

Understanding Microsurveys

How to access responses to your Microsurveys and analyze how they are performing

Analyzing Microsurvey data

Learn how to gather free-form user feedback with Chameleon Microsurveys

Collect open-ended responses from Microsurveys

An overview of the types of Microsurveys you can create and the configuration options for each

How to use the different Microsurvey types?

Get contextual feedback around features, efforts and users' needs

Microsurveys

Explore how Launchers work and what you can accomplish with these.

Understanding Launchers

Know how to understand how your Launchers are performing

Analyzing Launcher data

Discover what items you can add to a Launcher and how to configure them.

Understanding Launcher Items

Learn to configure your Launcher as an Onboarding Checklist or Resource Center for self-serve guidance

Creating a Launcher in Chameleon

Know how to create a checklist that is marked off hidden after specific events.

Using events to check or hide items

Customize a powerful self-serve widget that helps users succeed

Launchers

Understand what Steps are in Tours and Microsurveys and how to configure them

Understanding how Experience Steps work

Use CSS selectors to ensure the right element (including dynamic) on the page is selected for your Experience to appear or trigger correctly

Selecting the right element

Learn how to set where your Experiences appear on your page

Understanding Experience positioning

See how you can leverage user variables and content logic for better personalization

Personalizing Chameleon Experiences

Generate on-brand copy and get AI-powered suggestions to improve live Experiences

Use Copilot to write and improve content

Learn how to branch your Experiences based on user responses and review user interactions across multiple flows

Building flows using multiple Experiences

The basics of positioning, personalizing, or creating multi-Step Experiences 

Builder options 

Learn how to use URLs and elements to control where your Experience shows up

Showing an Experience on the correct page

Learn how you can trigger your Step to show up and use the different options in the Builder

Using On-Page Triggers

Learn how to create a Tooltip that is triggered by hovering or clicking an icon

Creating an icon-triggered Tooltip

Know how to add style to how your Step appears with an animation

How can I add an entry animation to my Experience?

Understand the underlying priority logic and ensure your Experiences are showing in the correct order to your users.

Showing your Experiences in the correct order

Learn how to trigger a Microsurvey from a Chameleon Launcher

Deliver on-demand Microsurveys

Learn how to set when and how often a Tour or a Microsurvey should repeat.

Using Recurrence to define frequency

Control when your Experiences are published or unpublished with Scheduling.

Can I schedule my Experiences to go live?

How to enable and target Chameleon Experiences for mobile web

Showing your Experiences to mobile users

Options to control when, where, or how Experiences should appear to users

Display Control

Choose between a cross/button or text and set whether an Experience is exited, or snoozed

How to use dismiss?

Learn how to set up buttons to allow users to navigate your Experiences or trigger additional Actions.

How to configure buttons in Chameleon?

Leverage buttons to trigger other Experiences, your connected Integrations, direct to product components, or send user data.

How to launch additional Actions in Chameleon?

You can allow users to exit or progress to the next Step with outside-Tour clicks.

Using no-button clicks to exit or progress in a Tour

A button within a Step can do a lot, including updating your system with the user's response

Updating users' responses from a button

Learn how to allow users to search through your Launcher items by configuring a search box.

Can I add a search box to my Launchers?

Explore how you can run custom code from button Actions or by including it as a Launcher Item -- with example templates!

Running custom code scripts

Allow users to snooze, add buttons that launch your connected integrations, and more

Actions and interactions

Learn how to show your Experience to specific users by defining Segments

How can I target my Experiences to the right users?

Learn how you can show Tours that are triggered manually, through permalinks, Launchers, and more.

How can I deliver Walkthroughs?

Know how to use Microsurvey inputs to target users with other Experiences inside your product

Leveraging Microsurvey interactions to target users

How to use Localization to translate, generate, and manage multi-language Experiences

Showing Experiences in multiple languages

Learn how to show in-product experiences to visitors and anonymous users

How to show Experiences to visitors?

Explore all the options to control who sees your in-app Experiences

Target

Organize your content, target the right users, and control Experience frequency

Working with Tags in Chameleon

Learn how to communicate and keep up with Experience updates

Review Experience changes

Learn how to use the Dashboard filters and labels to stay on top of your product adoption efforts

Review and Find Experiences in the Dashboard

See how to duplicate an existing Experience, including copying Experiences between accounts

How can I copy or duplicate an Experience?

Use Custom CSS to prevent a Chameleon Experience from appearing when printing your webpages.

Can I exclude Chameleon Experiences when printing a page?

Oversee your efforts in Chameleon for better team collaboration and to identify underperfoming Experiences

Manage

Learn how to use analytics to assess and optimize your Experiences' performance

Analyzing and assessing Experiences' performance

Learn how to use Chameleon's analytics to drive your product's adoption

Experience Analytics Overview

Learn how to export and analyze the users from any Segment in Chameleon

Exporting a list of users from Chameleon

Use Control Group or Multivariate A/B testing to experiment and measure impact

Using A/B Tests to measure efficacy

How to measure whether an Experience successfully met your objective

Using conversion Goals

Explore what you can view on the Hopemage and how to make the best out of the data available here

The Chameleon Homepage

See how your Experiences correlate with user retention and benchmark against the industry

How do I measure the retention lift from my Experiences?

Use Chameleon data to assess your efforts and leverage custom events to determine efficacy

Analyze

Blog

Inspiration

Use Cases

Developer Docs

Interactive Demos

Videos

Dashboard

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

Try using different keywords or checking for typos.

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.