You can collect feedback from your users with Microsurveys and trigger other Chameleon Experiences based on this. This way, your follow-up Tours or Launchers will be more personalized for users. For example, you can ask a new sign-up about their role or goal and then show an onboarding Experience based on that.
👉 To get an overview of how Chameleon Microsurveys work, read the Understanding Microsurvyes article. Or learn more about targeting Experiences to the right users in Chameleon.
To target users who already engaged with your Microsurvey, you will have to a filter when creating your Segment, from the Dashboard. You'll have 2 different Microsurvey-related filters: based on events or responses. Just pick the one you want to leverage to deliver additional guidance to your users.
Choose Chameleon Microsurvey events as a filter when creating your Segment to leverage how users engaged with your Microsurvey. You will be able to filter users based on whether your:
Microsurvey was/was not
started (users engaged with the first Step)
completed (users answered the Microsurvey)
exited (users click the Dismiss option to exit)
And you'll be able to leverage these options with each: ever, within a time period, after/before a set date, to ensure you capture the right users.
Choose Chameleon Microsurvey responses as a filter when creating your Segment to leverage how users responded to your Microsurvey. You will be able to filter users based on their specific responses:
With input Microsurveys, you'll be able to set if their most recent answer was/was not and pick from the list of answers the one that interests you:
💡 This option is useful to refine the list of users you want to target, for example engaging those who completed your Microsurvey, but didn't give a specific answer.
👉 If you set a Microsurvey to repeat, then the most recent response will be used. If you changed the text of the buttons in the Comments Step, the latest live options will be displayed, but all users who clicked that button will be included.