Chameleon collects both the responses to your Microsurveys as well as the data associated with the performance of Microsurveys. Leverage your available data to improve the user experience and ensure your product's development is always aligned with your users' needs.

Access and review this data in your Dashboard, or export it to analyze outside Chameleon and gain a more holistic understanding of how you drive users' behaviors.

🔐 Available for Startup, Growth, and Enterprise

⚙️ Review or get from the Dashboard

📨 Get responses in your Slack

In your Chameleon Dashboard, you can access both the data associated with your Microsurveys, as well as the responses your users leave. Here, you can conduct performance checks to understand how your Microsurveys are being completed by your users.

As product feedback is a key component of your app's development, you'll want to leverage this data as soon as possible, including sending it to your tool stack. Here's how you can review it outside of Chameleon:

For Microsurveys, Chameleon collects events such as Chameleon Microsurvey started (sent every time a Microsurvey is seen by a user) or responded and properties of events (e.g. button_text, which contains the text of the button within a Microsurvey that was clicked by a user).

Review our Data Schema below for the full details on the data that Chameleon collects (for Microsurveys and other Chameleon products).

In your Dashboard, you can review the overall or individual performance of all Microsurveys you have live. On the main Microsurveys page, you have a few charts to help you assess the overall engagement.

Come here to see how many Microsurveys you have live, how many users have completed them, and your lifetime "Engagement Index."

You can use the "Performance chart" and "Engagement Index" to understand how users engage with your Microsurveys over time. In the table below, you can review other details to help you identify healthy feedback loops: the Microsurvey type, how many times a specific Microsurvey has been started and completed, and who is seeing it.

For each live Microsurvey, switch to the Analytics page in your Dashboard to check how it performs. You can use the "Performance chart", review your "Engagement index", and review the responses and interactions on each Step.

On the same Analytics page, you'll also see the "Interactions" section, where you can review how users engage with each Step in your Microsurvey. Depending on the type, you'll see each Step and what users click on.

Right below the "Performance chart", you can review your Microsurvey responses. You'll find 2 distinct sections to help you peruse through feedback:

Glance over the "Question" section to quickly understand how many users responded to your Microsurvey or what are the most common responses. Depending on the Microsurvey type, this section will adjust to show responses. Here's what you can expect to find for each type of Mycrosurvey:

You can also update the dates in the performance chart to review responses for a specific period 👇

In the "Microsurvey Responses" section you can review all responses, filter, or download them. Here, you have a few options to speed up your review process:

You can filter the responses you get to any Microsurvey by user properties (including imported), events, and more to bring the most relevant users who engaged with your Microsurvey (and their answers).

You can leverage the same filters available in Segments to bring up the responses you want to analyze further.

You can summarize the responses to your Microsurvey to help you quickly understand sentiment, needs, or opportunities. In the "Microsurvey responses" section, find the AI summary option, and hit "Summarize".

In less than a minute you'll see a summary of all responses on the Activity feed, and you'll also receive it in your email.

You can export both user actions, as well as responses to any Chameleon Microsurvey from the Dashboard. Find the "Export" option, both under the Actions dropdown as well as inside the Microsurvey responses" section.

You can pick between user Responses or Actions and choose where you want your data to arrive, between your email or Google Drive account. You can also include all attributes associated with the users/companies who responded to your Microsurvey.

As outlined above, all the Chameleon events are sent to connected integrations, so you can leverage existing analytics tools to report on Chameleon Microsurvey data.

For example, you can select the Chameleon Completed Microsurvey event and group by the button_text to see how users have responded.

Here is an example of how to do that within Mixpanel:

If you have connected Chameleon via Segment, then Chameleon will act as a Source and send this data to Segment and onwards to any other connected integrations.

With our Slack integration, you can send Microsurvey responses to a specific Slack channel. This can be great to share responses with the wider team and help your teammates passively hear from users; or re-engage with key customers to understand their challenges better.

👉 Read more on how to configure your Slack integration in Chameleon.