The Chameleon Homepage is the place to keep up with your account activity and users' engagement. Here, you can quickly understand the efficiency of Experiences and what other teammates do on your account.
User coverage
This section gives you a good overview of how you engage users with Chameleon Experiences on a monthly basis.
This chart shows the total number of targeted users (seen in the last 30 days) and how many are neglected versus how many are engaged.
Engaged users -- the number of users who complete a Chameleon Experience in the last 30 days
Neglected users -- total MTUs minus engaged users (users who are not yet targeted with any Experiences)
Click on the number next to each category to open a slideout and review, for example, all neglected users and tag them to create a new audience.
In your data exports, you'll also find a property showing the last time a user has engaged with one of your Experiences.
π Review your Segments and Experiences to see where you can optimize for better targeting. Ensure that your neglected users can benefit from in-app efforts.
Experiences Leaderboard
The Leaderboard shows your top-performing live Experiences. Choose a type from the dropdown to see the top 5 Experiences with the highest (or lowest) user engagement.
The Leaderboard ranks Experiences by the number of users who start them (see the first Step). Depending on the type, you can also track Goal conversions or Microsurvey response rates.
βΉ The Leaderboard ranks your in-app Experiences (Tooltips, Tours, Embeddables, Microsurveys, Launchers) and does not include Demos or HelpBar engagement.
Tips for Using the Leaderboard to Boost Engagement
Replicate what works β Double down on high-ranking Experiences and reuse winning elements like tone, triggers, or placement.
Fix the drop-offs β Look for Experiences with high starts but low completions. This might signal friction (maybe the Steps are too long, unclear, or poorly timed in the user journey).
Test and compare β Run small variations to see which climbs the ranks fastest. Use these insights to refine messaging, audiences, or triggers.
Watch for shifts β Rankings change as your product and audience evolve. Apply your learnings to stay ahead.
Experiences recap
See how many Experiences you have and jump in to review, assess, or edit existing Experiences on your account.
β¨ Ensure you're making the best out of your Chameleon plan and you're leveraging all available Experiences to guide users in your app.
Activity Feed
Review your account activity at a glance and see who's publishing, editing, or building new in-apps. The Activity Feed shows the major events for Tours, Tooltips, Microsurveys, and Launchers, as well as any notes that teammates leave.
You can click on any update to access the respective Experience and see more details.
βΉ HelpBar updates are not part of the Activity Feed yet.