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Document360 integration: user guide
Document360 integration: user guide
Learn how to set up and use Chameleon's Document360 integration
Brian Norton avatar
Written by Brian Norton
Updated over a week ago

With our Document360 integration, you can connect your help documentation to HelpBar and enable users to access it when they need answers. Bring your knowledge base to your product to unblock users and allow them to find help and move forward.

Availability & Usage

πŸ§ͺ HelpBar BETA available for all plans

βš™οΈ Enable from the Dashboard

Quick access

The HelpBar is Chameleon's "Spotlight Search" engine that you can add to your product and enable users to learn with a quick search about anything they're looking for. Here's how ours looks when you bring it up. πŸ‘‡

The Chameleon HelpBar

Add different helpful resources to it, such as help or developer docs, but also specific guides or links that enable your users to get the best out of your product. You can choose to have it always-on-display, or launchable at a keyboard command and customize its styling to fit your app.

πŸ‘‰ The HelpBar is available in BETA for all Chameleon plans.

To use the Document360 integration with the HelpBar, go to the Dashboard to connect your integration first. You'll need to add an API key from your Document360 account and your Help Center's URL.

Once connected, Chameleon will be able to search your knowledge base content and you can go ahead to further configure the HelpBar on your account.

πŸ‘€ We are currently working to bring the HelpBar configuration to your Dashboard soon. Meanwhile, if you're interested in leveraging your help content with the HelpBar, contact us to enable this for you.

The HelpBar is a powerful tool that you can leverage to connect users with all the helpful resources you're creating to enable them.

With no interruptions, but insightful content to answer specific questions, use the HelpBar to ensure all users have a smooth experience. Ensure the latest documented updates, or features are there for any user to explore and use at their convenience.

πŸ’‘ You can pin the most useful resources that help users deepen their knowledge, so anyone can access them when the HelpBar opens.

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