Leveraging Microsurvey responses to target users

To get an overview of how Chameleon Microsurveys work, read this. To learn more about how user targeting within Chameleon works, read this.

You can collect feedback from your users with Microsurveys and trigger other Chameleon Experiences based on this.

This can be great to show more personalized Tours or Launchers. For example, you can ask a new sign-up about their role or goal and then show an onboarding experience based on that.

To do this, choose Chameleon Microsurvey events as a filter when creating a Target Audience (for a Tour, Launcher, or another Microsurvey) in the Segments page of your Dashboard.

You will be able to filter users based on:

Microsurvey was seen: a user experienced the Microsurvey, regardless of whether they exited or completed it
Microsurvey was not seen: a user has not yet experienced the Microsurvey
Microsurvey was answered / Microsurvey was not answered: Is based on whether a user completed the initial question or dismissed the Microsurvey without answering
Answer was "ABC": Each answer type is enumerated here to allow fine-grained control over which specific answers your users gave.
Answer was not "ABC": Allow filtering by users who answered the Microsurvey but didn't give a specific answer.

Note: If you have set a Microsurvey to repeat, then the most recent response will be used. If you have changed the text of the buttons in the Response step, the latest live options will be displayed, but all users who clicked that button will be included.

Leveraging Microsurvey responses to target users

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