You can collect free-form text responses from your users either directly, using the Input and Dropdown Microsurvey types, or as a follow-up to a Chameleon Microsurvey step. For example, after a user responds to an NPS Microsurvey, you can request additional written feedback.
Input Microsurvey type
To use this, simply select this Microsurvey type from the list when creating a new Microsurvey.
Dropdown Microsurvey type
Simply select this Microsurvey type from the list when creating a Microsurvey.
In the Builder, click on the dropdown menu and toggle the "Other" option.
You can add a Comments step to any Chameleon Microsurvey from the Chameleon Editor:
You can find all the results of your Microsurveys within the Chameleon dashboard, and can also download your responses as a CSV file.