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Analyzing Microsurveys
Taking insights from Microsurvey data
Taking insights from Microsurvey data
How to access responses to your Microsurveys and analyze how they are performing
Pulkit Agrawal avatar
Written by Pulkit Agrawal
Updated over a week ago

Chameleon collects both the responses to your Microsurveys as well as the data associated with the performance of Microsurveys. You can use this information to deliver better Experiences or to develop your product in a way that is aligned with your users' needs.

Access and review this data in your Dashboard, or export it to analyze outside Chameleon and gain a more holistic understanding of how you drive users' behaviors.

Availability & Usage

πŸ” Available for all plans

πŸ“¨ Get responses in your Slack

βš™οΈ Review or get from the Dashboard

Quick access

In your Chameleon Dashboard, you can access both the data associated with your Microsurveys, as well as the responses your users leave. Here, you can conduct performance checks to understand how your Microsurveys are being completed by your users.

As product feedback is a key component of your app's development, you'll want to leverage this data as soon as possible, including sending it to your tool stack. Here's how you can review it outside of Chameleon:

πŸ’‘ Chameleon Microsurveys are powerful because they are quick and contextual, but also because you can leverage them immediately. By getting responses in your Slack channels you can also re-engage users quickly to understand their responses better.

For Microsurveys, Chameleon collects events such as Chameleon Microsurvey started (sent every time a Microsurvey is seen by a user) and properties of events (e.g. button_text which contains the text of the button within a Microsurvey that was clicked by a user). You can leverage these to understand your users and their pains better.

Download our Data Schema below for the full details on the data that Chameleon collects (for Microsurveys and other Chameleon products).

In the Chameleon Dashboard, you will see an overall Microsurveys reporting page that shows which Microsurveys have been created and provide an overview of your Microsurvey that are live and collecting data. You can check how many times they are seen and completed by your users to understand when to iterate.

You can view more details in the table view below such as, its type, how many times a specific Microsurvey has been started and completed, and who is seeing it. Click on any particular Microsurvey to see the specific reporting for that Microsurvey, including custom charts for the different Microsurvey types.

πŸ‘‰ Learn more about analyzing how your Experiences perform to understand how this impacts your product's success.

Scrolling and skimming through table lines don't help with efficiency. Head over to any Chameleon Microsurvey and filter the responses you got by user properties (default or imported) to see the most relevant users who engaged with it (and their answers).

You can leverage the same filters you have available in Segments to bring up the responses you want to analyze further.

If you want to narrow down your responses even further, select a specific time range in the Response summary and use the filters too.

Review your responses in the Dashboard, or export them to peruse later on. You can pick between user Responses or Actions and choose where you want your data to arrive. Exports also keep their applied filters for easier review.

As outlined above, all the Chameleon events are sent to connected integrations, so you can leverage existing analytics tools to report on Chameleon Microsurvey data.

For example, you can select the Chameleon Completed Microsurvey event and group by the button_text to see how users have responded.

Here is an example of how to do that within Mixpanel:

If you have connected Chameleon via Segment, then Chameleon will act as a Source and send this data to Segment and onwards to any other connected integrations.

With our Slack integration, you can send Microsurvey responses to a specific Slack channel. This can be great to share responses with the wider team and help your teammates passively hear from users; or re-engage with key customers to understand their challenges better.

πŸŽ“ Read this article to learn how to configure your Slack integration in Chameleon.

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