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The Chameleon HelpBar
The Chameleon HelpBar
Learn what's possible with the HelpBar and how to add it to your product
Sonia Schiau avatar
Written by Sonia Schiau
Updated over a week ago

The Chameleon HelpBar is a powerful 'Spotlight Search' that you can add to your product to enable users to find answers or navigate your product easily. Connect help documentation, add custom content from your app, or specific guides to help your users find answers that match their needs, challenges, or expertise.

The HelpBar can impact your product's adoption and deepen users' knowledge, as you present them with a familiar pattern that helps them overcome blockages faster, more accurately, and with specific guides.

Availability & Usage

πŸ§ͺ BETA for all plans

βš™οΈ Join from the Dashboard

πŸ“ Integrates well with Intercom, Zendesk, Help Scout, ReadMe, Document360

Quick access

We built the HelpBar as we transitioned our Experience configuration to the Dashboard. You can use it in Chameleon to search for help or dev resources, but also to find and navigate to Experiences, Segments, or other configurations in the Dashboard.

The HelpBar enables everyone to find and access resources quickly, and in a comfortable manner. You know the keyboard pattern, we all use it, be it CMD+K or CTRL+K. And as we're all users of different products we're dedicated to making our collective experience smoother and easier.

πŸ‘‡ Discover how the HelpBar boosts your flow in Chameleon

The HelpBar works as a 'Spotlight Search' engine that users can open up with a quick keyboard command. You can connect to it your knowledge base, developer docs, as well as specific user-generated content from your app.

πŸ‘‰ Here is a breakdown of how it works right now:

  • you can add different types of content, depending on your needs -- and set actions that are specific to your app and users

  • works great with public and some private Help Centers -- if it's searchable your users will be able to access it;

  • you can target your content to specific Segments or companies -- keep your results always relevant to users

  • styling options available in the Dashboard -- style it to fit natively into your app;

  • ability to add pinned resources -- add 'sticky resources' that are always visible when the HelpBar launches;

  • fuzzy search available -- enables users to find what they're looking for efficiently;

We launched the first phase of the HelpBar configuration is your Dashboard and you can add searchable content, set your styling, audience and publish it in your product. Once you connect your knowledge base, here's what you'll be able to set:

  • How it's styled

  • The content in it

  • How users can launch it

  • An audience Segment for it

  • The Environment it should display in

You'll soon have more configuration options in the Dashboard. In the meantime, explore our Developer Hub to access more complex HelpBar configurations, such as enabling users to book meetings or adding custom content to your HelpBar.

We continue to develop the HelpBar so users from around the space are better equipped with knowledge; and product folks can focus on maintaining their knowledge base up-to-date and their products moving fast.

πŸ‘€ Here's what's coming to the HelpBar via your Dashboard:

  • the ability to add launch a Walkthrough -- allow users to launch a Chameleon Tour from the HelpBar;

  • analytics view for searches -- see the top searches and searches with no results;

  • open the HelpBar from your Launcher -- increasing the ways users can discover and launch the HelpBar;

  • ability to navigate your app -- use the HelpBar to allow users to navigate different product pages and perform actions;

  • placement options -- anchor the HelpBar to launch from an on-page element or add your own.

πŸ‘‡ Interested in the HelpBar and want to add it to your product today?

Join our BETA Waitlist below:

We're curious to hear more about your needs and how we can improve the HelpBar!

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