Chameleon

Explore the process of creating Tours, Tooltips, Microsurveys, and Launchers

Start Creating Experiences

Tiago Mota

Chameleon Team

Kevin Brown

Everything about creating & delivering Experiences to your users

In-app Experiences

How to change colors, fonts, add custom CSS or other styling options to your Experiences

Styling Overview

Explore the different options for formatting your Experience content

Formatting and styling text

How to use or add your own custom fonts for your product Tours.

How can I change the font of my Experiences?

Learn to create and manage branded designs that anyone on your team can use

Using Themes and Templates to style Experiences

Check out what you can customize with Chameleon to deliver on-brand Experiences to your users.

What styling and customizations are available in Chameleon?

See how to style Experiences and explore the design options you have

Design

Learn how you can add images, videos, or GIFs to your Chameleon Experiences

How can I upload media to my Experiences?

Learn how to add a shroud, lightbox, hotspot, or blur to your page along with your Step.

How can I highlight my Step to draw attention?

The different Canvas customization options for Experiences

How do I customize my Experience background?

Learn how to integrate external content in your Tours with embed HTML

Can I embed HTML content in Tour Steps?

Learn how you can use Chameleon to delight your customers.

How can I use Tours to delight my users?

Learn how you can add the progress indicator or breadcrumbs to your Tour Steps

How can I show the Tour progress to users?

Add a lightbox, embed HTML content, or add media to your Steps

Design options in the Builder

Learn how you can use CSS to specify your design and brand for any Chameleon Experience

Using Custom CSS to style Experiences

Explore how you can use Custom CSS to style Tours

Using Custom CSS to style Tours

How to change fonts, colors, backgrounds, custom CSS, and other styling for your Tooltips

Using Custom CSS to style Tooltips

Understand how you can use CSS to tweak the styling and format of your Microsurveys

Using Custom CSS to style Microsurveys

Use Custom CSS to change the styling of your Launcher to perfectly match your brand.

Using Custom CSS to style Launchers

Use Custom CSS to update the style of the 'Smart Widget' Trigger in your HelpBar

Using Custom CSS to style HelpBar

Learn to use the z-index property in custom CSS to solve element overlapping

Using CSS Layering to adjust where your Experience shows up

Explore how you can use Custom CSS to tweak the look of your Banners and Cards

Using Custom CSS to style Embeddables

Learn how to apply custom CSS to style your Experiences

Using Custom CSS

Create a recorded journey that users can launch to run automatic tasks or flows in your platform

Understanding Automations

Learn the basics of creating Tours, Tooltips, Microsurveys, and Launchers

Experience types

Explore the basics of configuring Tours with Chameleon

Understanding Tours

Understand the differences between showing a Tour automatically or manually and the best practices surrounding each option.

Choosing the right Tour type

Create announcements, walkthroughs, or banners to guide users

Tours

Discover everything you need to know to get started with Tooltips.

Understanding Tooltips

Tooltips

Learn how to create Banners for high-value announcements, exciting news, or downtimes

Understanding Banners

Learn how to embed native content blocks that appear inside your app and can launch other Tours or links

Understanding Cards

Know the differences between Banners and Cards and when to use each

Choosing the right Embeddable type

Add native messages in your UI that don't disrupt users

Embeddables

Learn how to gather free-form user feedback with Chameleon Microsurveys

Collect open-ended responses from Microsurveys

An overview of the types of Microsurveys you can create and the configuration options for each

How to use the different Microsurvey types?

Learn how to use and configure Microsurveys for efficient user feedback

Understanding Microsurveys

Get contextual feedback around features, efforts and users' needs

Microsurveys

Explore how Launchers work and what you can accomplish with these.

Understanding Launchers

Discover what items you can add to a Launcher and how to configure them.

Understanding Launcher Items

Learn to configure your Launcher as an Onboarding Checklist or Resource Center for self-serve guidance

Creating a Launcher in Chameleon

Know how to create a checklist that is marked off hidden after specific events.

Using events to check or hide items

Customize a powerful self-serve widget that helps users succeed

Launchers

Learn how to use URLs and elements to control where your Experience shows up

Showing an Experience on the correct page

Learn how you can trigger your Step to show up and use the different options in the Builder

Using On-Page Triggers

Learn how to create a Tooltip that is triggered by hovering or clicking an icon

Creating an icon-triggered Tooltip

Know how to add style to how your Step appears with an animation

How can I add an entry animation to my Experience?

Understand the underlying priority logic and ensure your Experiences are showing in the correct order to your users.

Showing your Experiences in the correct order

Learn how to trigger a Microsurvey from a Chameleon Launcher

Deliver on-demand Microsurveys

Learn how to set when and how often a Tour or a Microsurvey should repeat.

Using Recurrence to define frequency

Control when your Experiences are published or unpublished with Scheduling.

Can I schedule my Experiences to go live?

Options to control when, where, or how Experiences should appear to users

Display Control

Understand what Steps are in Tours and Microsurveys and how to configure them

Understanding how Experience Steps work

Use CSS selectors to ensure the right element (including dynamic) on the page is selected for your Experience to appear or trigger correctly

Selecting the right element

Learn how to set where your Experiences appear on your page

Understanding Experience positioning

See how you can leverage user variables and content logic for better personalization

Personalizing Chameleon Experiences

Learn how you can improve your Experience content or generate new copy on the spot with AI

Use AI to enhance your content

Learn how to branch your Experiences based on user responses and review user interactions across multiple flows

Building flows using multiple Experiences

The basics of positioning, personalizing, or creating multi-Step Experiences 

Build 

Learn how to show your Experience to specific users by defining Segments

How can I target my Experiences to the right users?

Learn what you can do with user Tags and how to manage them in the Dashboard.

How to work with user Tags in Chameleon?

Learn how you can show Tours that are triggered manually, through permalinks, Launchers, and more.

How can I deliver manual Tours?

Know how to use Microsurvey inputs to target users with other Experiences inside your product

Leveraging Microsurvey interactions to target users

How Chameleon supports localization for multi-lingual applications

Showing Experiences in multiple languages

Learn how to show in-product experiences to visitors and anonymous users

How to show Experiences to visitors?

How to enable and target Chameleon Experiences for mobile web

Showing your Experiences to mobile users

Explore all the options to control who sees your in-app Experiences

Target

Learn how to use Tags to group up and filter out your Experiences.

Using Tags to organize your Experiences

Learn how to communicate and keep up with Experience updates

Review Experience changes

Learn how to use the Dashboard filters and labels to stay on top of your product adoption efforts

Review and Find Experiences in the Dashboard

See how to duplicate an existing Experience, including copying Experiences between accounts

How can I copy or duplicate an Experience?

Use Custom CSS to prevent a Chameleon Experience from appearing when printing your webpages.

Can I exclude Chameleon Experiences when printing a page?

Oversee your efforts in Chameleon for better team collaboration and to identify underperfoming Experiences

Manage

Choose between a cross/button or text and set whether an Experience is exited, or snoozed

How to use dismiss?

Learn how to set up buttons to allow users to navigate your Experiences or trigger additional Actions.

How to configure buttons in Chameleon?

Leverage buttons to trigger other Experiences, your connected Integrations, direct to product components, or send user data.

How to launch additional Actions in Chameleon?

You can allow users to exit or progress to the next Step with outside-Tour clicks.

Using no-button clicks to exit or progress in a Tour

A button within a Step can do a lot, including updating your system with the user's response

Updating users' responses from a button

Learn how to allow users to search through your Launcher items by configuring a search box.

Can I add a search box to my Launchers?

Explore how you can run custom code from button Actions or by including it as a Launcher Item -- with example templates!

Running custom code scripts

Allow users to snooze, add buttons that launch your connected integrations, and more

Actions and interactions

Learn how to use Chameleon's analytics to drive your product's adoption

Experience Analytics Overview

Learn how to export and analyze the users from any Segment in Chameleon

Exporting a list of users from Chameleon

Use Control Group or Multivariate A/B testing to experiment and measure impact

Using A/B Tests to measure efficacy

How to measure whether an Experience successfully met your objective

Using conversion Goals

Explore what you can view on the Hopemage and how to make the best out of the data available here

The Chameleon Homepage

Use Chameleon data to assess your efforts and leverage custom events to determine efficacy

Analyze

Learn how to use analytics to assess and optimize your Experiences' performance

Analyzing and assessing Experiences' performance

Know how to review and export your Tour data

Analyzing Tour data

Know how to analyze how your Tooltips are performing

Analyzing Tooltip data

How to access responses to your Microsurveys and analyze how they are performing

Analyzing Microsurvey data

Know how to understand how your Launchers are performing

Analyzing Launcher data

Learn how to review performance of Banners and Cards

Analyzing Embeddables data

Explore how to analyze your Experience data

Experience insights

Blog

Inspiration

Use Cases

Developer Docs

Interactive Demos

Videos

Dashboard

Find answers and get help from Intercom Support and Community Experts

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